Singapore Airlines’ Airbus A380 is often admired for its luxury, but some passengers were stuck there for around eight hours with intermittent air conditioning due to a technical problem.
With the incredible luxury of the Singapore Suites and refined spaces throughout the aircraft, the Singapore Airlines Airbus A380 is one of the most sought-after aircraft in the world. But what would happen if you got stuck on the ground cell for eight hours with the air conditioning on and off?
A group of flyers found themselves in this situation. The Strait Era reports that the airline grounded the flight at Shanghai Pudong International Airport (PVG) due to a technical problem.
Planes’ power was cut repeatedly as engineers diagnosed problems
The incident occurred on Wednesday, September 6, 2023. Singapore Airlines Flight 833 was scheduled to take off from Shanghai to Singapore Changi International Airport (SIN) at 4:50 p.m. local time. However, before takeoff, the flight was delayed due to what is known as a “technical problem.”
Passengers were allowed to board the flight despite the problem, in the hope that the plane would eventually take off. Meanwhile, an airline spokesperson told the newspaper: “For safety reasons, ground power had to be cut off during checks.” As a result, the air conditioning inside the plane was cut off several times while the travelers were on board. Passengers said it was unbearably hot on the plane.
The engine was shut down twice. Without air conditioning, everyone was so hot in there,” said Chee Yang, a flyer. Times of the Straits. “It was lucky no one passed out.”
During the nearly eight-hour delay, Singapore Airlines says passengers were provided with food and drinks before the flight was ultimately canceled. After disembarking, everyone was accommodated for the night before being booked on other flights the next day.
After the incident was resolved, an airline spokesperson acknowledged that passengers should have been allowed to return to the airport. They say their hope was to keep everyone on board to speed up takeoff if the problem was resolved.
“We recognize that customers could have been allowed to leave the aircraft earlier,” the spokesperson said. Times of the Straits. “SIA apologizes to affected customers and we will review our procedures to prevent this from happening again.”
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